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Privacy Policy

Effective Date: 3 August 2025

1. Information We Collect

We may collect and process the following personal information:

- Personal Identifiers: Name, email address, phone number, and business information (if you submit an enquiry or work with us).
- Usage Data: IP address, browser type, pages visited, and other analytics data (via tools like Google Analytics).
- Cookies: Small data files stored on your device to improve website experience (see section 6).


2. How We Use Your Information

We use the information we collect to:

- Respond to enquiries or requests.
- Deliver services to our clients.
- Improve and optimise our website.
- Send marketing communications (only if you opt in).
- Comply with legal or regulatory requirements.


3. Sharing Your Information

We will never sell your personal data. We may share your information:

- With trusted service providers (e.g., email platforms, analytics tools) under strict confidentiality agreements.
- If required by law or to protect our rights, property, or safety.
- With your consent or at your direction.


4. Data Security

We implement appropriate technical and organisational measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.


5. Your Rights Under POPIA

As a South African user, you have the right to:

- Request access to personal data we hold about you.
- Ask us to correct or delete your data.
- Object to certain processing activities.
- Lodge a complaint with the Information Regulator.

To exercise your rights, email us at hello@prophecygroup.co.za.


6. Cookies and Tracking Technologies

We use cookies to:

- Enhance site functionality.
- Understand how users interact with our website.
- Remember preferences and settings.

You can control cookie preferences through your browser settings.


7. Links to Other Websites

Our website may contain links to external websites. We are not responsible for the privacy practices of such third-party sites.


8. Children’s Privacy

Our website is not directed at or intended for children under the age of 18. We do not knowingly collect personal information from anyone under 18.


9. Updates to This Policy

We may update this policy from time to time. Changes will be posted on this page, with the updated effective date.


10. Contact Us

If you have questions about this policy or your data, please contact:

Prophecy Group PTY LTD
Email: hello@prophecygroup.co.za
Website: www.prophecygroup.co.za